SHIPPING TERMS & CONDITIONS AND PRICES

We ship with express overnight delivery via FedEx but delivery time to some geographical areas can be 2 to 3 days. You will receive an order confirmation and should you wish to track your order online, you can contact us for the tracking number of your parcel.

We use specialised packaging, which ensures your frozen Juice is guaranteed to arrive in frozen condition and will stay intact until the late evening of the day of the delivery. You will then need to transfer to a freezer for storage.

FedEx offers a signed for service and you are welcome to use an alternative delivery address. You can also, at your own risk, leave a signed note on the door with instructions of where the courier should leave the parcel.


GUARANTEED FROZEN DELIVERY

We offer a guaranteed frozen delivery service, provided someone is there to sign for the parcel. Please note, this service is only valid if you accept the delivery. In the rare circumstance that the shipment is delayed, our guarantee of frozen delivery still stands on the condition that you accept the parcel.


SHIPPING TERMS AND CONDITIONS FOR USA 

 You simply select your preferred delivery day in checkout (Sunday, Monday and Friday not possible). 

Orders received Monday-Wednesday before 10am (GMT) are shipped on the same day with next day delivery. 

Example: if you order on Wednesday before 10am (GMT), we will ship that day for delivery Thursday. 

Orders received Wednesday after 10am (GMT), Thursday, Friday and over the weekend will be shipped the following Monday for delivery Tuesday.Saturday delivery is not available.


SHIPPING TERMS & CONDITIONS FOR UK

You simply select your preferred delivery day in checkout (Sunday and Monday not possible).

Orders received Monday-Thursday before 12noon can be shipped on the same day for next day delivery, if you chose that date.

Example: if you order on Wednesday before 12noon, and select next day delivery, the order will be shipped for delivery on Thursday.

Orders received Thursday after 12noon, Friday or over the weekend will be shipped the following week on the day you choose.

Saturday delivery is available at an additional charge of £14.


SHIPPING TERMS AND CONDITIONS FOR EUROPEAN COUNTRIES

You simply select your preferred delivery day in checkout (Sunday, Monday and Friday not possible).

Orders received Monday-Wednesday before 10am (GMT) are shipped on the same day with next day delivery, if you chose this option.

Example: if you order on Wednesday before 10am (GMT), we will ship that day for delivery Thursday.

However, please note delivery is 2 days to some geographical areas.

You can track your parcel online using your tracking number received from FedEx.

Orders received Wednesday after 11am (GMT), Thursday, Friday and over the weekend will be shipped the following week on the day you have selected.

Saturday delivery is not available.


SHIPPING COSTS

Delivery to United States 

We ship our frozen Juices with express delivery provided by FedEx: 

Free delivery within the Juice Club 

$13 flat rate outside the Juice Club



Delivery to United Kingdom: Main land, Scotland (up to Glasgow, Aberdeen and Peterhead):

Free for Juice Club and Detox Members

£8.00 flat rate


Delivery to Scottish highlands (excluding Aberdeen and Peterhead) & Scottish Islands:

£10.00 flat rate plus £8.00 surcharge outside the Juice Club, surcharge only within the Juice Club.

Next Day Delivery not available to Scottish Offshore Islands


Delivery to Channel Islands:

This delivery service can take between 2 to 3 days and we guarantee frozen delivery.

Alderney, Sark and Herm: £10 flat rate plus £12 surcharge outside the Juice Club, surcharge only within the Juice Club.

Guernsey/Jersey: £10 flat rate plus £35 surcharge outside the Juice Club, surcharge only within the Juice Club.


Delivery to Isle of Man & Northern Ireland

This delivery service is between 1 and 2 days and we guarantee frozen delivery.

£8 flat rate plus £15 surcharge outside the Juice Club, surcharge only within the Juice Club.


Delivery to Isle of Wight

£8 flat rate plus £8 surcharge outside the Juice Club, surcharge only within the Juice Club.


Delivery to European countries

For Germany and Austria please visit our website: www.frischesweizengras.de
For Denmark, please visit our website: www.friskhvedegraessaft.dk


For France, Sweden, Spain

Flat Rate EUR 32 outside the Juice Club, EUR 22 surcharge only within the Juice Club.