Shipping & Delivery
SHIPPING TERMS & CONDITIONS AND PRICES
We ship with express overnight delivery via FedEx but delivery time to some geographical areas can be 2 to 3 days. You will receive an order confirmation and should you wish to track your order online, you can contact us for the tracking number of your parcel.
We use specialised packaging, which ensures your frozen Juice is guaranteed to arrive in frozen condition and will stay intact until the late evening of the day of the delivery. You will then need to transfer to a freezer for storage.
FedEx offers a signed for service and you are welcome to use an alternative delivery address. You can also, at your own risk, leave a signed note on the door with instructions of where the courier should leave the parcel.
GUARANTEED FROZEN DELIVERY
We offer a guaranteed frozen delivery service, provided someone is there to sign for the parcel. Please note, this service is only valid if you accept the delivery. In the rare circumstance that the shipment is delayed, our guarantee of frozen delivery still stands on the condition that you accept the parcel.
SHIPPING TERMS AND CONDITIONS
You simply select your preferred delivery day in checkout (Sunday, Monday and Friday not possible).
Orders received Monday-Wednesday before 10am are shipped on the same day with next day delivery.
Example: if you order on Wednesday before 10am, we will ship that day for delivery Thursday.
Orders received Wednesday after 10am, Thursday, Friday and over the weekend will be shipped the following Monday for delivery Tuesday.
Saturday delivery is not available.
SHIPPING COSTS
Delivery in and around North America
We ship our frozen Juices with express delivery provided by FedEx:
Free delivery within the Juice Club.
Free delivery when you order 2 or more bags in the shop.
$13 flat rate for just 1 bag.