Terms & Conditions
While we personally use Britt's Superfoods products to pursue excellent health, we are not, nor do we represent ourselves to be medical or health care professionals and expressly make no guarantee as to any health or medical benefits obtained by the use of wheatgrass juice. You agree to assume complete responsibility for any decision to use our products for any purpose, including health or medical purposes and assume complete responsibility for any consequences to your health, whether alone or in conjunction with any other health or medical product and agree to consult with a qualified health care professional before engaging in any use, especially if you have any known health or medical conditions.
LiveWheatgrass Ltd trading as Britt'sSuperfoods, including all its staff, directors, agents and assignees, is not responsible for any adverse effects or consequences resulting from the use of our wheatgrass juice products or from the use of any of the suggestions, preparations or procedures outlined, discussed or recommended on this web site or elsewhere.
As per 1st January 2010 European and UK law forbid us to imply or claim non-drug products such as wheatgrass to be a treatment, cure or prevention of diseases or medical conditions. We comply with these regulations.
Your health guarantee applies to one month order only. If you have ordered a larger supply, your 110% product refund will apply only to one month supply of that order. In the rare circumstances that you do not experience any health benefits from our product, your refund claim must be received by Livewheatgrass Ltd. no more than 2 months after the shipment date of the order in question. We do not apply a health guarantee for dislike of the taste of our products.
Joining our Juice Club means you have chosen to join our subscription/membership programme authorising us to deduct monthly instalments from your credit or debit card, for the amount that was shown during the checkout procedure. We never deduct an amount greater than that specified during the checkout phase. The membership (Juice Club) is a rolling contract and therefore does not have an expiry date.
If in any way, you are not happy with the Juice Club or cannot commit to continue paying monthly and would like to cancel your subscription, that is not a problem. To cancel the Juice Club subscription (membership), please do so in writing via email to: firstname.lastname@example.org.
Subscriptions may be cancelled, as part of your legal cooling off period, within 14 days of activation, as per Consumer Contracts (information, Cancellation and Additional Charge) Regulations 2013.
We have a 60day cancellation period, which comes into effect after your cooling off period. Any payment or shipment due within that period will have to be honoured. On receipt of your emailed cancellation request, you will receive a cancellation confirmation, detailing payments and deliveries that are due within the 60day cancellation period.
We do not issue refunds for any reoccurring payments within the 60day cancellation period.
One-off online purchases may be cancelled and refunded as long as the consignment has not left our cool house area for dispatch. Please email or phone us to request this action.
LiveWheatgrass Ltd is not liable to take any returns after our products have been dispatched. We are not accountable to any problems which may or have happened while out on delivery. In the rare event your products arrive damaged or melted, we will simply ship out a new order.